Terms & condition

Placement of Order
Any order placed by you from this website is an offer by you to purchase a particular product or service for the stated price (including delivery and other charges) specified in this website at the time you place your order. Minimum order for delivery $35 and Please allow us 45min to 60min for the delivery to your doors. Please allow us 15 to 20 minutes for takeaways.

 

Credit Card Payments
Please note Drunkn Monkey Indian tapas Bar & Restaurant accepts VISA, Mastercard, online payment for credit and debit card transactions.

 

GST
The prices displayed will be the total purchase price, inclusive of GST.

 

Cancellation by Us
We reserve the right remove or edit content or cancel orders (or part thereof) at our sole discretion at any time. Without limiting the operation of any other Terms and Conditions herein, we will not be held liable for loss or damage arising from the exercising of these rights.

 

Cancellation by You
If you need to cancel an order, please contact us immediately. Our responsibility with you only comes into existence once we have both confirmed your order and your payment has been processed. Once we have accepted payment for an order, cancellation of the order is within 5minutes. Orders that cannot be cancelled within the timeframe will be subject to no refund.

 

Reservation Duration
Tables are available for 1.5 hours (if busy), after which they will be re-booked. Please contact us if you would like to stay at your table for longer than 1.5hours and, if we have space available, we will do our best to accommodate you. For tables booked at 13:30 or later, or 20:00 or later, your table will not be re-booked and you will not need to request the table for a longer period of time if required. We respectfully ask that you are ready to be seated at the time of your reservation to ensure the best possible level of service to all of our guests. If you are running late, we kindly ask that you notify us by telephone at your earliest convenience. Should you wish to have a drink prior to being seated, please arrive earlier or change your reservation to a later time. Failure to do within 15mins after your booking time we have full rights to pass on your booked table to next customer.

 

Food Safety and Allergens
We respectfully ask that food that has not been prepared in our kitchens is not consumed on our premises except Birthday cake. We cater for most dietary requirements and have strict policies in place for customers with food allergies. We are happy to respond to any specific requests for further information regarding allergens in our kitchens prior to your visit. All of our managers, wait staff, chefs and kitchen staff are fully trained on our allergen policy and any questions can be answered prior to orders being taken.

 

Loyality voucher
We accept only one voucher per table or per takeaway order and you can claim upto $35 maximum value.

 

Pricing
Prices of goods and services and delivery and other charges displayed on the Drunkn Monkey website are current at the time of display. These prices are subject to variation without notice. All transactions are in Australian Dollars (AUD).